The Sales Lead (SL) represents Things Remembered to our customer. The SL is responsible for creating the best first and lasting experience for every internal and external customer to ensure long-term loyal customers. He/she consistently works towards the expectation at delighting all of our customers. The Sales Lead is a non-supervisory role that has primary responsibility for customer satisfaction, generating sales, engraving, housekeeping, merchandising, POS operations and loss prevention, in adherence with all company and store standards.
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